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Do You offer a free trial?

Yes, we offer free trial.
Kindly send us your images to info@theimagingstudio.com and may use any of the below options for sending us the files.
1)  WeTransfer.com
2) Dropbox.com

How can I send my images for processing? Do You provide FTP? Is my FTP account safe and secure?

You can Send your files using any of the following options:-
via Dropbox (to – dropbox.theimagingstudio@gmail.com).
via Google Drive (email to – production.theimagingstudio@gmail.com)
via Wetransfer (email to – info@theimagingstudio.com)

And we provide FTP for easy and fast uploading and downloading on high volumes.  We create individual FTP accounts for every single client with unique username and password.

How to request a Quote?

Kindly fill the contact form to get the quote.

Will my photos (and edited photos) be safe? Or Do you have Privacy policy?

Yes absolutely. All our personnel (staffs) have signed a non-disclosure agreement where they commit themselves to not taking any images out of the workplace or use it for any other purposes than for the job you require. Our entire equipment is also protected by firewall for inbound and outbound security and we use the latest antivirus protection in every computer. Also we have mention in our website about Confidentiality and privacy policy.

How do I get my completed images back?

Just about anything you want. We’ll send a JEPG/JPG file format or as per to your requirement. We provide the following file formats:  PSD, AI, EPS, TIFF, BMP, PDF, JPG, GIF, WMF.

Do I need to pay for any corrections I might have?

No, if you have any corrections to be made because we have misunderstood your instructions or if it is an error on our part, it will be done free of cost. New minor corrections are also done free of charge.

What is the Payment procedure?

First you will receive your completed work and you will be able to revise it. Once you are happy with it, we will send you the invoice with all the details you need to pay. You can pay via PAYPAL or Transferwise.

What are your working hours?

We work Monday to Saturday, 7am-7pm (IST), during weekends we also provide urgent jobs on request on extra cost.

Have a question to ask? Don't hesitation because Our customer support is available 24/7.So directly contact us info@theimagingstudio.com